Your HotelBooqi works when your team hands it over. We train your front office with a short implementation training in your hotel's own design, built around your own check-in, and show you in numbers what changes at the desk.
Hotels that already hand over a HotelBooqi
At check-in your team decides whether a guest hears about breakfast, finds the restaurant, books the spa and joins your loyalty programme. At check-out they decide whether the guest leaves a review and books direct next time.
So we do not stop at delivery. We train exactly those moments, in your hotel's own design and routine, and show you what changes.
Whether you run one hotel or a group across several countries, every front desk gets the same training and its own version of the HotelBooqi.
3 hotels, one training, the same check-in at every front desk
Implementation training in your design, a guest journey scan when you want a fresh look, and a refresher every year.
Learn moreOne routine for every front desk, a version per hotel with its own cover and map, and one contact for the group.
Learn moreYour brand standards in the implementation training, rolled out per region and language, with a guest journey scan per hotel every year.
Learn moreFour parts that each help on their own and work best together. Your account manager runs all of it for you.
Guest journey scan
We go through everything a guest sees of your hotel, fully remotely, from booking to check-out.
0%
check-in steps done
0
improvements
Top improvement
Hand over the HotelBooqi open, and point to breakfast and the restaurant before the room directions.
Implementation training
Eight short lessons your team watches before the next shift, on a phone, tablet or computer.
HotelBooqi training
Check-in in five steps
5 of 8 lessons watched
Team dashboard
One place where the general manager follows the training and what guests do with the HotelBooqi.
Team trained
0 of 22
Scans per 100 check-ins
0
New colleagues
Front offices change staff all the time. This makes sure nobody hands over a key card without the HotelBooqi.
Certificate
Front office training
Awarded to a member of the Example Hotel front office team
Your own check-in
Every hotel welcomes guests in its own way. We build the implementation training around your routine, so the team learns the check-in they already do, with the HotelBooqi in it.
A short description of how your team checks guests in and out, from the welcome to the key card.
On a video call with your front office manager we go through every step, your products and your upsells. You approve the script before we make the training.
Your HotelBooqi, your colours, your language. No recording at your hotel: we make the training ourselves and send it on a private link.
Example: the implementation training of one of our hotel groups, 4:33
One tag on the bag, the stub stays with the guest in the HotelBooqi.
For your guests
The same instructions your team gives at check-in, as a short video for guests. It shows how to open the HotelBooqi, scan the QR code and find breakfast, the restaurant and your tips.
A short loop guests watch while they wait. By the time they reach the desk, they already know what the HotelBooqi is.
A welcome on your TV channel or start screen, showing what guests find in their HotelBooqi, from breakfast to check-out.
Your cover, your colours and your own offer. We deliver the video as a file for your screens and your TV system.
HOTELBOOQI
Your HotelBooqi is on the desk. Scan the QR code for breakfast times, the restaurant and our tips.
Breakfast, restaurant and city tips
Team dashboard
Training only counts if guests do something different. The dashboard shows both side by side, per hotel and for the whole group. Counts only, no personal guest data.
Team trained
0%
19 of 22 colleagues
Guest page scans per 100 check-ins
0
was 31 before the training
Review invitations scanned at check-out
0%
of check-outs
Direct booking clicks
0
this month
| Hotel | Team trained | Scans per 100 check-ins | Review scans | Last guest journey scan |
|---|---|---|---|---|
| Example Hotel City Centre | 9 of 10 | 71 | 46% | 14 Oct |
| Example Hotel Airport | 6 of 7 | 62 | 39% | 21 Oct |
| Example Hotel Seaside | 4 of 5 | 55 | 35% | 28 Oct |
Short enough to watch before the next shift, practical enough to change the next check-in.
Built around the HotelBooqi your guests already get at check-in.
0
The full training, from welcome to check-out.
<0min
All a new starter needs before the first shift.
0wks
From brief to a HotelBooqi at your desk in 2 to 3 weeks.
Watch the lessons on their own phone, before or during a shift. The full training takes under ten minutes.
Yes. Your front office sends us a briefing, we map every step together on a video call, and we make the training in your design. Nothing needs to be recorded at your hotel.
A few days, fully remote. You get the report within a week.
Any language your team works in.
Only counts: lessons watched, scans and clicks. No personal guest data.
Your HotelBooqi account manager, for the training, the scans and the dashboard, for one hotel or the whole group.
Tell us how your check-in works today. We show you where the HotelBooqi fits in and how we get your team on board.
Plan a call
